Our service proposition

Our service includes:

  • Experienced motor trade claims handlers for all areas
  • Where liability is accepted on non fault 3rd party claims we will arrange recovery of the policy excess or consider waiving the excess if liability is accepted in writing

Commercial motor trade claims contacts

Register a claim by telephone

Please call the number below:

0370 900 1753

You can also send us an email.

Postal enquiries

PO Box 654

Once a motor trade insurance claim has been made

If legal proceedings are issued in this instance, please contact us immediately

We will review the claim and where applicable, instruct a solicitor to act on the policyholder's behalf.

If your vehicle is a total loss

If your vehicle is determined to be a total loss, the DVLA may need to know that there’s been a change of registered keeper. In these circumstances, we’ll contact you to confirm the process for this, so please don’t change the registered keeper before you hear from us.