Key features and benefits

  • Policyholders can call our motor claims helpline at any time - our emergency claims line 0345 608 0230 is open 24 hours a day, 365 days a year
  • Policyholders can use our approved repairer network. We'll book the vehicle into an approved repairer and provide a free courtesy car for the duration of the repair
  • We'll cover any motor vehicle loaned to the policyholder by a garage, motor engineer or vehicle repairer while the motor vehicle described in the schedule is being serviced, repaired or having a MOT test
  • We can cover you for driving within the EU for up to 93 days in any one year as standard
  • If ignition keys are lost or stolen, we will cover the cost of replacement up to £1,000
  • Replacement child seat cover of up to £300 in the event of an accident or loss, even if the seat appears not to be damaged

How do I trade AXA Car?

We're committed to delivering our products to market by the most effective routes possible therefore AXA Car is available to trade electronically via your software house. It is available via full cycle EDI on the following software houses:

  • Acturis
  • Applied Systems
  • CDL
  • Open GI
  • SSP

Policy documents



Making a claim

If your client has experienced a loss, it’s important that we know as soon as possible to support them through the claim process and help them get things back to normal. Come and find all the information and guidance you may need.

Get in touch today

There is so much more that you can discover about our policies, claims management and customer service. Our teams are on hand to answer any questions you may have, so find the one most suited to your query and let us know how we can help.