Broker Support

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Commercial Stationery

Preview, download or order printed copies of AXA’s wide range of commercial policy documents.

Personal Stationery

Preview, download or order printed copies of AXA’s wide range of personal policy documents.

Account Services

You'll find information on our Accounts teams, as well as the services we offer to help with the settlement of your accounts.

Conduct & Risk Guidance

With the regulatory landscape evolving, we’ve introduced some practical guidance for brokers to help you manage the various aspects of conduct risk.


The Employers' Liability Tracing Office (ELTO) manages a market-wide electronic database of employers' liability (EL) policy records. Find out how you can use it to support your clients’ EL claims.


Keep on top of your customers' claims on-the-go, at any time with eServe – our claims web-based portal.

Flood Re

Launched in April 2016 Flood re is a not-for-profit programme between the insurance industry and the Government to make home insurance more affordable and accessible for those at the greatest risk of flood.

Marketing Services

From updating your brand and digital presence, to supporting you with campaigns and PR, Ignition NBS Ltd is on hand to provide a complete range of marketing services.

Motor Insurance Database

Gain access to the central record of all insured vehicles in the UK, ensuring that vehicles driven on our roads by your clients’ employees are insured at all times.

Premier Partners

When we say broker relationships are important to us, we mean it. So for those we work closely with – our Premier Partners – we’ve developed a unique suite of value-added services to support their business’ growth.

Regulation support centre

The home to a range of helpful guides, presentations and briefings, visit for all the regulatory help you many need.

Making claims clear

We believe we have a responsibility to be much clearer about the way we work and make decisions. To that end, we've created a library of documents to help your customers better understand insurance.

Visit our new Broker Learning Zone

Our new Broker Learning Zone provides practical guidance on promoting your business, managing remote teams and health & wellbeing.

It also contains information on additional resources for thriving in a remote environment and hard market, which are available through Brokerwise, the exclusive broker development platform.

AXA Broker UK, our LinkedIn Community for brokers, is now live.

Broker Business - ezine from AXA Commercial