Broker Support

We've got your back.

Commercial Stationery

Save time and get what you need, when you need it. With the option of previewing, downloading or ordering printed copies of AXA’s wide range of commercial policy documents, having them all in one place gives you choice and flexibility.

Personal Stationery

Save time and get what you need, when you need it. With the option of previewing, downloading or ordering printed copies of AXA’s wide range of personal policy documents, having them all in one place gives you choice and flexibility.

Account Services

You'll find information on our Accounts teams, as well as the services we offer to help with the settlement of your accounts.

ELTO

The Employers' Liability Tracing Office (ELTO) manages a market-wide electronic database of employers' liability (EL) policy records. Find out how you can use it to support your clients’ EL claims.

eServe

Keep on top of your customers' claims on-the-go, at any time with eServe – our claims web-based portal.

eSettlement

Our market leading tool, eSettlement, allows brokers to complete their account reconciliations entirely online.

Flood Re

Launched in April 2016 Flood re is a not-for-profit programme between the insurance industry and the Government to make home insurance more affordable and accessible for those at the greatest risk of flood.

Marketing Services

From updating your brand and digital presence, to supporting you with campaigns and PR, Ignition NBS Ltd is on hand to provide a complete range of marketing services.

Motor Insurance Database

Gain access to the central record of all insured vehicles in the UK, ensuring that vehicles driven on our roads by your clients’ employees are insured at all times.

Premier Partners

When we say broker relationships are important to us, we mean it. So for those we work closely with – our Premier Partners – we’ve developed a unique suite of value-added services to support their business’ growth.

Risk Management

We understand that risk management plays an integral role in the service you offer to your customers. We’re therefore delighted to support you with access to exclusive risk management market leading services.

Regulation support centre

The home to a range of helpful guides, presentations and briefings, visit for all the regulatory help you many need.

Transparency

We believe we have a responsibility to be much clearer about the way we work and make decisions. To that end, we've created a library of documents to help your customers better understand insurance.