Can't login to the Extranet? - If you've forgotten either your username or password we can help. See the guidance below.

For however you do business

Whether you’re looking for the convenience of off-the-shelf packaged products you can quote online, or need expert underwriting support to place a larger, more complex risk, our SME Business Unit can help you.

Choose how you trade
Go online or talk to our specialist underwriters.

Grow your customer base
With cover for a wide range of sectors, professions, and occupancies.

Get dedicated support
From our 175-strong SME team.

Self-serve online

We support more than 2,000 UK brokers to quote and track business online. You’ll get competitive cover and fast decisions on a range of products specially designed to protect SMEs.

  • Business Choice
  • Landlords
  • Management Liability Online
  • Minifleet Choice

  • Offices and Surgeries
  • Professional Combined
  • Retailers
  • Tradesmen and Professionals

Risk management guides

It takes a lot to run a successful business. Many SMEs don’t have the resources to focus on risk management. That’s where AXA can help with expert advice and information to help your customers reduce their risks.

Create bespoke solutions

If you have a larger risk or need a tailored solution to meet specific customer needs, our expert SME underwriters are here to help. We can create bespoke policies for risks below £10,000 premium:

  • Business Combined
  • Contactors Choice
  • Contractors Combined
  • Real Estate
  • Mini Fleet
  • Engineering Cover

Giving more to SMEs

Find out more about our full offer for SMEs

We’ve got it covered, however you want to do business

Products SME Business Team Self-serve online
AXA Extranet Acturis Applied Open GI Commercial Lines SME

Business Choice / Business Combined

Contractors Choice

Contractors Combined

Engineering Cover

Landlords / Real Estate

Management Liability

Minifleet Choice / Mini Fleet

Offices and Surgeries

Professional Combined / Professional Indemnity


Tradesmen and Professionals

Get in touch

For support with online traded products, contact our self-serve team on 0800 051 8001 or send an email to

For bespoke SME policies, contact our SME Business Team:

Property & Casualty:
New Business: 01892 500158

Existing Business:
North: 0330 332 1022
South: 01473 337 177

Motor fleet
New and Existing Business: 0345 600 3032

Send an email to the SME Business Team.

Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.

Register for AXA Extranet

Key reasons to register:

  • Ability to quote and buy
  • Instant access to policy documentation
  • Full management and adjustment of existing policies
  • Simple steps to flex-commissions
Register for Connect Extranet