Can't login to the Extranet? - If you've forgotten either your username or password we can help. See the guidance below.

Key features

  • Caters for residential, commercial or mixed portfolios
  • Suitable for up to 10 locations
  • 25% day one uplift as standard
  • Malicious damage and theft by tenants up to £5,000 any one period
  • Remedial costs for illegal cultivation of drugs up to £5,000 any one period
  • Theft from outbuildings up to £2,500 any one claim
  • Costs of alternative residential accommodation up to 20% of the sum insured
  • All interested parties automatically noted within the Policy wording


  • Accidental damage and subsidence options
  • Variable excess levels between £100 and £500 for property damage*

*Non adjustable excess levels apply for escape of water, flood and subsidence

Optional legal expenses cover

Affordable legal expenses insurance, administered by Arc Legal Assistance, is now available. Cover has been specifically tailored for Landlords and provides protection for:

  • Criminal prosecution
  • Property infringement
  • Tenant eviction
  • Recovery of rent arrears
  • Contract and debt recovery
  • Legal defence

Product covers

Policy documents



Product highlights



Need a bespoke solution?

Our SME Business Team is ready to help you trade larger risks, or if you need a bespoke solution to meet specific customer requirements.

FAQs about our Landlords Insurance

Get in touch

If you have a question, need support or want a fast decision on a referral, contact the Self-Serve Online team and we’ll do our best to help.

Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.

Register for AXA Extranet

Key reasons to register:

  • Ability to quote and buy
  • Instant access to policy documentation
  • Full management and adjustment of existing policies
  • Simple steps to flex-commissions
Register for Connect Extranet