Can't login to the Extranet? - If you've forgotten either your username or password we can help. See the guidance below.

Key features

Our Offices and Surgeries product is designed to be traded online and is packed with extensive covers as standard:

  • More than 300 acceptable trades
  • Suitable for up to 10 locations
  • Maximum turnover £8 million
  • Pre-defined security levels with no surveys required at inception
  • Accidental damage included as standard
  • Automatic deterioration of stock cover up to £5,000


  • Business interruption available on a gross income or increased cost of working basis
  • Optional subsidence cover
  • Variable excess levels between £100 and £1,000 for property damage*
  • Automatically includes non-manual work away from the premises

*Non adjustable excess levels apply for flood and subsidence

Product covers

Policy documents



Product highlights



Need a bespoke solution?

Our SME Business Team is ready to help you trade larger risks, or if you need a bespoke solution to meet specific customer requirements.

FAQs about our Offices and Surgeries Insurance

Get in touch

If you have a question, need support or want a fast decision on a referral, contact the Self-Serve Online team and we’ll do our best to help.

Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.

Register for AXA Extranet

Key reasons to register:

  • Ability to quote and buy
  • Instant access to policy documentation
  • Full management and adjustment of existing policies
  • Simple steps to flex-commissions
Register for Connect Extranet