AXA Connect


At AXA we realise that a high quality claims service is vital to both customer retention and acquisition.

That's why AXA is committed to continuing the development of our claims proposition to ensure we create innovative solutions and deliver a truly consistent and efficient claims service for you and your customers.

  • Personal

    Whether it's home, motor or travel, we want to make both your and the policyholder's claim experience as easy and straightforward as possible.

  • Fraud

    At AXA we take fraud very seriously as we don't believe genuine customers should pay increased premiums to account for the actions of fraudsters. If there is something that you would like us to investigate, please call us on the direct lo-call telephone number that is shown below

    0845 900 4171

  • Login to eServe

    Access your claims in real time.

  • Making Claims Clearer

    We've compiled some key documents to provide a much clearer explanation of what customers can expect to happen during a claim.

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