navigation menu
Search this site
Close search

Exclusive rates, terms and conditions for AXA clients

What services do FRG offer?

FRG supports AXA customers at every stage of the property lifecycle, from fully operational sites to vacant and transitional environments.

FRG’s solutions are designed to:

Maintain control in occupied environments

  • On-site security officers, concierge and incident response
  • People and vehicle access control
  • CCTV design, installation and monitoring to maintain visibility and deter risk

Protect assets during vacancy or transition

  • Inspections, temporary CCTV and physical security
  • Rapid deployment systems for immediate protection

Respond quickly when risk escalates

  • Keyholding, alarm response and mobile patrols
  • Emergency securing and incident management

Strenght protection in higher-risk environments

  • Perimeter intrusion and cable theft detection systems
  • Canine security teams
  • Scalable solutions for construction and infrastructure sites

Fire detection and alarm systems can also be integrated as part of a wider risk management approach where required.

All services are delivered through FRG’s national coverage and 24/7 operational response capability.


What are the benefits of FRG’s services?

Security gaps are often exposed during periods of change, reduced occupancy or inconsistent oversight. These gaps can quickly lead to theft, damage or unauthorised access, increasing both operational disruption and claims exposure.

FRG helps AXA customers identify and close these gaps early, maintaining consistent protection as risk levels change across a site or portfolio.

FRG’s approach is practical and responsive. The team assesses the real risk, applies proportionate protection and adapts as conditions evolve.

Through the partnership with AXA, customers benefit from:

  • Dedicated FRG support teams familiar with AXA customer and broker requirements
  • National coverage with rapid deployment capability
  • A security-first approach combining people, technology and response
  • Flexible solutions for both short-term and long-term protection
  • In-house delivery ensuring consistency and control
  • Fully accredited security services

FRG also supports ongoing risk improvement across occupied portfolios, helping customers maintain appropriate security standards as part of their wider risk management approach.


What access to FRG services do AXA customers get?

  • Exclusive rates, terms and conditions
  • Flexible contract options aligned to the duration and risk profile of the site
  • No installation or removal fees on selected temporary protection services
  • Lease or purchase options depending on operational requirements

This provides a scalable and cost-effective approach to managing security risk across occupied, vacant and transitional sites.

AXA is partnering with First Response Group (FRG) for unoccupied building inspection

View document

How do I access this service?

For more information, contact our partner First Response Group at axa@firstresponsegroup.com or on 0330 415 008. Please state that you require the AXA service. Alternatively, please contact your usual AXA representative if you have any further questions.