Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.

Key features

Our Landlords product is packed with extensive standard covers with flexible options so you can pick the cover your customers need.

  • Caters for residential, commercial or mixed portfolios
  • Suitable for up to 10 locations
  • 25% day one uplift as standard
  • Malicious damage and theft by tenants up to £5,000 any one period
  • Remedial costs for illegal cultivation of drugs up to £5,000 any one period
  • Theft from outbuildings up to £2,500 any one claim
  • Costs of alternative residential accommodation up to 20% of the sum insured
  • All interested parties automatically noted within the Policy wording

Flexibility

  • Accidental damage and subsidence options
  • Variable excess levels between £100 and £500 for property damage*

*Non adjustable excess levels apply for escape of water, flood and subsidence

Optional legal expenses cover

Affordable legal expenses insurance is available, administered by Arc Legal Assistance. Cover has been specifically tailored for Landlords and provides protection for:

  • Criminal prosecution
  • Property infringement
  • Tenant eviction

Policy documents

 

Covers at a glance

Standard cover Maximum limits

Buildings

£5,000,000 per location

Property owner's liability

£10,000,000


Optional covers

Optional cover Maximum limits

Landlords contents

£75,000

Loss of rent

£1,500,000

Terrorism

Up to sums insured

Employers' liability

£10,000,000

Legal expenses

£100,000 any one claim and £1,000,000 any one period of insurance


I have a new business quote but the property is unoccupied?

Wholly unoccupied or mainly unoccupied properties are not accepted at new business. A small element of the property can be unoccupied at inception, but this must not exceed 20% of the overall property.

What if my client's property becomes unoccupied mid-term or at renewal?

You'll need to discuss the unoccupancy with one of our underwriters by calling our Online Trading Centre on 0800 051 8001.

Do you cover malicious damage by tenants?

Yes, our policy does include Malicious damage by tenant. You can find details in our Policy Wording. Conditions apply and there is a limit of £5,000 in any one period of insurance.

Do you accept unoccupancy at New Business?

Wholly unoccupied or mainly unoccupied properties are not accepted at new business. A small element of unoccupancy may be acceptable and care must be taken to enter the correct percentage when completing the risk capture.

Do you accept flat roofs?

We can accept flat roofs depending on the construction. We will accept felt on timber roofing, but we have stricter acceptance rules where there are elements of fibreglass and/or plastic. Care must be taken to select the most appropriate roof construction types and percentage amounts from the list of available options with the risk capture where the roof material is anything other than slate, tile or concrete.

How can I add an interested party?

There is no need to add an interested party to the policy. To make it easier for your customer we have included this automatically. Please refer to the Interested Party condition within the Policy Wording listed above.

Through which platforms can I trade Landlords?

Extranet Acturis PowerPlace SSP Applied

Yes

Yes

Yes

Yes

Yes

Can I amend my client's renewal date?

eTrade policies are set to run for 12 months, and therefore the end term dates can't be amended.

Register for Connect Extranet

Key reasons to register:

  • Ability to quote and buy
  • Instant access to policy documentation
  • Full management and adjustment of existing policies
  • Simple steps to flex-commissions

Get in touch today

Our dedicated Underwriting team are on hand to answer any questions you have and provide a fast response to referrals, so let us know how we can help.

Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.