Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.

Our suite of SME products

Offering you fast, comprehensive and competitive cover all at the touch of a button.

Business Choice

Secure SME Commercial Combined cover for over 2,000 trades, with choice of up to 10 additional covers.

Landlords

A range of covers for residential, commercial or mixed portfolios, with up to 10 properties.

Management Liability Online

One policy for your client's Directors' and Officers', Company Legal Liability and Employment Practices Liability needs.

Minifleet Choice

Suitable for sole traders, partnerships or companies and caters for 3-15 vehicles under one policy.

Offices & Surgeries

A range of covers for more than 300 trades and customers who operate from up to 10 locations.

Professional Combined

One policy to accommodate your client's professional indemnity requirements, with optional property and liability covers.

Retailers

A range of covers for customers who operate up to 5 shops.

Tradesmen & Professionals

For self-employed people with a turnover up to £500,000 and who employ no more than 8 people.

FAQs about our online products

Got a question about our Connect eTrade products? Find answers about the products, support team, software houses, resetting passwords and more below.

Accessing the products

Software house information

AXA Connect Extranet information

Adjustments and renewals

Other information

Get in touch today

Our dedicated Underwriting team are on hand to answer any questions you have and provide a fast response to referrals, so let us know how we can help.

Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.