eSettlement Broker feedback
As part of our annual Broker Survey we ask for feedback on our eSettlement system. Please see some of the comments mentioned in 2018's survey:
"Plenty of space to put comments on policies if there is a query and they are always responded to"
"I am happy with the eSettlement site. I also like the fact that the account updates on a real time basis, so when I raise a query if this gets resolved by the underwriters quickly I can include the queried item within the months statement"
"very simple and easy to use"
"easy to use and user friendly"
"AXA eSettlement is very easy and convenient to use, it's not just dealt with once a month and is continuous process so queries get resolved very easily"