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Broker elevate proposition

Our Broker Elevate Proposition

Our focus and passion at AXA is on delivering excellent service and building strong relationships.

Knowing how you feel about us is extremely valuable and your feedback has directly helped us to shape our proposition, Broker Elevate. We’ve listened and acted, enabling us to design a proposition to meet your requirements.

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Visibility and Communication

Keeping connected is important. Our proposition ensures we are maintaining visibility and working closely with you to maintain regular communication. Through our Account Management structure, our planned events or our communication channels, we want to stay engaged with you and keep you all updated.

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Relationship Management

We’ve created a more structured engagement strategy to ensure we continue to build closer relationships and maintain a high trading service level.

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Helping and supporting you

We’re giving you access to a whole suite of digital training through our new Brokerwise platform available to you and your employees.

The Tiers

The proposition has been designed to deliver a structured progression in benefits to reflect the level of contribution you make to our strategic objectives and the benefits increase as you progress through the tiers.

Download 2024 Proposition Guide

Entry

Account Management

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Here to help when you need us.

We value your business, but we also understand that you may not have the need to talk to us every week, or even every month. We want to make sure that when you do need us, we’ll be there, so you’ll have access to a dedicated BDM.


Kickstart

Account Management

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We understand how important it is for us to get to know you and your business.

Managing a small panel of brokers, your dedicated Telephone BDM will be on hand to help you understand AXA’s appetite and proposition, as well as getting to know your people, your business and kickstarting our relationship.


Bronze

Account Management

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You’ll be assigned your own dedicated Telephone BDM who will be on hand to help with any queries. They will work with you to help retain your clients and encourage new business opportunities.


Silver

Account Management

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Mutual growth doesn’t happen without a well-thought-out plan.

Your BDM will work with you to create a joined-up business plan to establish your business goals and also help to identify ways in which we can support your growth through training and development opportunities.


Gold

Account Management

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Each brokerage has a culture, a personality, a set of objectives and a dream and it’s the role of your BDM to understand all of these.

Your BDM will be managing a small panel of brokers enabling them to connect and develop a strong relationship with you so they can tailor the service you receive to suit your needs.


Platinum

Account Management

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Managing a small panel of brokers, your BDM will develop a strong and trusting relationship with you.

They understand the key challenges you face and will work with you to identify the best possible mutually beneficial outcome.

With careful planning, strategic thinking and frequent account reviews, your BDM will understand your individual requirements and ensure you maximise the opportunities available to you.


We're here for you

All our National Trading Centre contacts are available on our NTC branch page.

To learn more about the Broker Elevate community, please contact our Broker Development Leader, Lesia Szczur: lesia.szczur@axa-insurance.co.uk or call 07866 032 394.

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