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Spotlight on Claims video series

7 October 2025

In our new series, experts from our commercial claims team share how we’re developing our solutions/delivering brilliant outcomes to benefit brokers and clients.

Our videos explore key topics such as mid-corporate claims, broker feedback and engagement, and our fast-track strategies for commercial property and total loss claims - helping drive better outcomes and stronger partnerships built on trust.

Watch the video series here

Michelle Sloan, Regional Claims Relationship Manager

How Claims Relationships Manager led relationships are delivering tailored, long-term value in our Mid-Corporate proposition.

Watch Michelle's Video Here

Vikki Coulson, Head of Commercial Claims Operations

How broker feedback and data insights helped evolve our fast-track strategy.

Watch Vikki's Video Here

Leon Wyatt, Head of Commercial Motor Claims Operations

How broker feedback and data insights helped evolve our fast-track strategy.

Watch Leon's Video Here

Chris Walsh, Commercial Claims Director

How we’re strengthening broker relationships and using data and collaboration to shape the future of claims.

Watch Chris's Video Here

Discover what our commercial claims has to offer below.

Access our Commercial Claims area

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