Our Claims section provides an update on operational performance and gives you confidence in our ability to manage Claims as usual.
We’re continuing to work working closely with all our suppliers, including Loss Adjusters and our motor repair network, to understand any impact on service.
Thank you for your patience at this unprecedented time.
Check the FAQs to see if they might answer your question
Correspond via email and eServe, rather than phone, to help us manage workflows
Register motor claims via our CONNECT site.
Call us for urgent issues, using your usual AXA contact
For any COVID-19 cover enquiry, initially contact your usual AXA contact