Our claims-handling strategy & management

Our Claims section provides an update on operational performance and gives you confidence in our ability to manage Claims as usual.

5 Ways You Can Help Us

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Check the FAQs to see if they might answer your question

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Correspond via email and eServe, rather than phone, to help us manage workflows

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Register motor claims via our CONNECT site.

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Call us for urgent issues, using your usual AXA contact

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For any COVID-19 cover enquiry, initially contact your usual AXA contact