Working Well Toolkit for managers

Tools, templates and advice to support people managers and teams working remotely, providing:

  • HR, Wellbeing, Sales and other relevant guidance and information to support you as a people manager
  • Tools, useful templates, resources and access to free HR consultancy advice
  • Direct support to you as a manager, and materials you can share with employees and your own management team to keep them informed

What is the ‘Working Well Toolkit’ for Managers?

The past few weeks have thrown up numerous challenges for all our teams, but we recognise that for people managers balancing the needs of your new ‘remote’ team with those of the business is harder than ever before.

At AXA we want to do all we can to support you through this period, which is why we’re working in partnership with HR Expert (and ex-broker), Gemma Martin to produce a ‘Working Well’ Manager Toolkit –  support, guidance and tangible resources for broker managers and team leaders to help you overcome some of the people challenges you may be currently facing.



Edition 1 – Setting Expectations

As we embrace new ways of working, the importance of clearly outlining expectations for your team when working remotely is more important than ever. This means more than just monitoring output and delivery, and our content provides guidance and support on the following:

  • How to set clear expectations
  • How to measure productivity
  • Effective Communication
  • Avoiding isolation whilst in isolation
  • Resources for you to share with your employees on topics such as explaining Covid-19 to your children and tips to manage anxiety

Edition 2 – Onboarding Remotely

Onboarding a new hire during lockdown poses some unique challenges, but this should not discourage you. With careful planning the process can be seamless for all and engaging for your new-starter and team. This edition covers:

  • Best practice for onboarding remotely and managing new starters
  • Assessing their requirements and getting them set up for homeworking
  • Making them feel valued
  • Key considerations for induction planning
  • Ways to help them build relationships
  • Keeping the momentum going

Edition 3 – Motivation

To help you ensure your team remains engaged and productive, this edition of the Working Well People Manager Toolkit focuses on Motivation.  It provides you with guidance and tools to enable you to get the best out of your team. This includes:

  • ‘What's affecting your team's productivity and how can you help them stay motivated?’ article, including top 10 tips for virtual brainstorming.
  • Webinar with Daniel Craig, AXA PPP healthcare's Senior Physiologist and Mental Health Lead Eugene Farrell, who provides his top tips for managers to help them maintain motivation and momentum within their team.

Edition 4 – Navigating the new normal

To help your teams remain engaged and productive, this edition of the Working Well People Manager Toolkit focuses on Navigating the New Normal.  It provides broker managers with guidance and tips to stay better connected with their teams.