AXA Connect

Feefo Claims Reviews

What we’re doing to improve our Claims service.

AXA has teamed up with Feefo, an independent global rating and reviews provider used by the world’s most trusted brands.  

We’re leading the way with our award winning Claims service, and to keep in front of our competitors and to be truly transparent, we are now providing the ability for your customers to publicly post online their rating and comments about the service and experience they received from AXA when making a claim.

It provides us with an opportunity to address negative and positive trends and prevent the development of longer term issues for existing and future customers.

For more information, please download your guide to our Claims Reviews.

View the Claims Review guide