AXA Connect

Agency Team

The Agency Team is responsible for all aspects of Agency administration by managing the AXA Insurance Agency System.

The team’s responsibilities include:

  • New Applications
  • Commission
  • Networks
  • Agency Transfers
  • E-administration
  • Cover Note Books

New Applications

All new applications from brokers wanting to trade with AXA Insurance are processed by the Agency Team. Download our Agency FAQ sheet for more details on how to apply, as well as what documentation is required.


Management of Commission processes for all AXA agencies is controlled within the Agency Team. You can contact the Agency team with any queries about your Agency Commission Scales.

Please note: Queries about commission on specific policies should be directed to your dedicated AXA account handler.


You can also contact the Agency Team to inform us that you have joined, left or changed networks. You should give as much notice as possible of this, as it may affect your commission as well as your credit terms.

Agency Transfers

If you wish to transfer multiple policies between agencies, please contact the Agency team. You should include the policy numbers or class of business, as well as the agency numbers involved in the transfer.

Please note: For individual policy transfers please contact your dedicated AXA account handler.

Cover Note Books

The Agency Team is responsible for Cover Note Books for temporary Motor Insurance. Please contact the Agency Team if you require a Cover Note Book.

Contact Details

Telephone: 01253 683122

The Agency Team
AXA Insurance
AXA House
4 The Parklands

Useful Documents

Find useful answers in our AXA Agency FAQ document

Download AXA Agency FAQ's