AXA Connect

Household Claims

When you or the policyholder contact us

  • A knowledgeable and trained member of staff will be available to discuss the claim and explain the next steps
  • We will return calls when promised
  • We will provide regular updates on the claim. 

Making a household claim

This section covers what the policyholder should do when submitting a claim.

Making a household claim

Settling a household claim

Learn more about the limits for Contents and Buildings when settling a claim.

Settling a household claim

Hints and Tips

This section covers prevention of fires, floods and storms etc. 

Household claims hints and tips