Contact us - Commercial Lines teams

Please note that the contact details listed below are for brokers only. If you are not a broker but need assistance, please visit our main site, www.axa.co.uk.

Branch enquiries

Find your local branch.

Policies migrated from Ageas

Contact details relating to policies which have moved to AXA following the acquisition of the renewal rights to Ageas’s commercial business.

Find contact details.

SME enquiries

Contact our SME Business Unit for support with quotes traded digitally (including Management Liability), or assistance to write larger and more complex SME risks that don’t fit online.

For help accessing your AXA Extranet account, including resetting your password, read our FAQs or contact our Agency team on: 01253 683122.

Mid-Market enquiries

You can also send us an email.

Management Liability Underwriting Centre enquiries

For support with digital quotes starting 1, or policies starting AC DIR, call the team on 0800 051 8001.

For support with quotes starting with the reference Q, or manually traded policies, please ring 0345 366 5528.

Motor Trade Speciality Unit enquiries

0345 602 2675

Commercial Schemes enquiries

If you want to discuss our Commercial Schemes, we have an experienced team ready to talk to you. You can send us an email.

*Please note this team cannot deal with online trading queries, MTAs, claims or agency requests. Relevant contact details for these teams can be found further up on this page.

Support making account queries

For help managing aspects of your agency, banking, account reconciliation or setting up a direct debit.

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Making a motor claim

Help and advice on how to claim.

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Making a property claim

Help and advice on how to claim.

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Making a liability claim

Help and advice on how to claim.

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Making a motor trade claim

Help and advice on how to claim.

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