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Contact us

  • AXA Personal Intermediary enquiries

    To help resolve your query as quickly as possible, we have provided the relevant contact telephone numbers, webpage links and email addresses for the key areas listed below.

    Private Motor Product & Policy Wording Enquiries
    Household Product & Policy Wording Enquiries
    General Enquiries / Customer Service
    General Enquiries / Customer Service 0845 605 2905

    Broker Development
    Broker Development Email Address

    Electronic Trading
    Electronic Trading Email Address

    Private Motor Claims
    Private Motor Claims 0845 608 0230

    Household Claims
    Household Claims 0870 556 1161

  • AXA Commercial Lines enquiries

    For all AXA Commercial Lines branch enquiries, please contact one of the branches listed below. For Commercial Lines Claims contacts, please visit our Claims section of the website.

    Birmingham
    Kellie Stephens Operations Manager 0777 501 0945
    Kath Tomes Birmingham Team Assistant 0121 644 5655

    Find more about our Birmingham branch

    Bolton - National Trading Centre
    Motor Trade 0845 602 2675
    Fleet 0845 600 3032
    Non Motor 0845 600 3701
    E-Traded Products 0800 051 8001
    Chris Maguire Branch Manager 0120 481 5729
    Mark Pickles Sales Manager 0797 483 3734

    Find out more about our National Trading Centre

    Bristol
    Ian Bromfield Branch Manager 0117 373 4019 / 0788 943 1706
    Lee Grainger Sales Manager 0777 501 5978
    Graham Ashmore Underwriting Manager 0117 373 4130

    Find out more about our Bristol branch

    Glasgow
    Ryan Birbeck Branch Manager 0141 245 4459 / 0787 573 4591
    Iain Hill Sales Manager 0141 245 4144 / 0777 504 5468
    Julie McNicol Operations and Fleet Team Manager 0141 245 4424 / 0777 501 5889
    Lynda Brownlie New Business Team Manager 0141 245 4432
    Elaine Hutchison Existing Business Team Manager 0141 245 4451
    Chris Hanson Account Manager 0141 245 4412 / 0783 351 6802
    Andrew Whiteside Account Manager 0141 245 4421 / 0782 542 1256
    Lindsay Kessack Account Manager 0777 501 5971
    Stuart Payne Development Underwriter, Agriculture 0777 501 5970
    Gary Anderson Senior Fleet Underwriter 0141 245 4429
    Steve Rose Senior Underwriter 0141 245 4414

    Find out more about our Glasgow branch

    Ipswich
    Sean Clark Branch Manager +44 7964 502810
    Vanessa Sharman Underwriting Manager +44 7775 015322
    Lisa Fox Operations Manager +44 7875 734148
    Rachael Cave Account Manager +44 7775 011520
    Alex Turner Account Manager +44 7964 502323
    Andy Wallace Account Manager +44 7964 509869
    Kristie Brennan Development Underwriter +44 7775 014350
    Lisa Osborne Development Underwriter +44 7974 830390

    Find out more about our Ipswich branch

    Leeds
    Karen Osborne Branch Manager 0797 483 0364
    Morgan Lyons Sales Manager 0113 397 8034 / 0789 642 6216
    Andrea Jacques Underwriting Manager 0113 397 8016

    Find out about our Leeds Branch

    London
    Martin Kilshaw Sales Manager 0796 450 9159

    Find out about our London Branch

    Maidstone
    Linda Courtney Branch Manager 0189 550 038 / 0797 483 0938
    Ruth Owen Sales Manager 0172 424 498

    Find out about our Maidstone Branch

    Manchester
    Anne Harrison Branch Manager 0777 501 2876
    Michael Yabantu Sales Manager 0796 450 2350

    Find out about our Manchester Branch

    Newcastle
    Les Archibald Branch Manager 0191 206 4631
    Susan Ridge Key Account Executive 0191 206 4621
    Michael Kenny Underwriting Manager 0191 206 4516
    Colin Donohoe Account Manager 0191 206 4623
    Paula Ferguson Fleet Underwriter – Existing Business 0191 206 4619
    Nicola Manning CERT CII Underwriting Assistant 0912 064 618
    Lee Makin Advanced Trading Underwriter - Motor Fleet 0191 206 4522
    Robert McGregor MBA Dip CII Senior Underwriter 0191 206 4677
    Gareth Crowther CERT CII Development Underwriter 0191 206 4622
    Steven Brierley CERT CII Commercial Underwriter 0191 206 4617
    Deborah Wignall CERT CII Commercial Underwriter 0191 206 4610
    Vicki Parkes CERT CII Underwriter - Existing Business 0191 206 4620

    Find out about our Newcastle Branch

    Reading
    Linda Courtney Branch Manager 0797 483 0938
    Paul Wouldham Sales Manger 0173 242 4500

    Find out about our Reading Branch