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Contact us

  • AXA Personal Intermediary enquiries

    As part of the launch of our new proposition for regional brokers, we promised to give you access to dedicated sales, customer service and claims teams. We understand that when you contact us, you want to speak to someone who knows your region and can resolve your query as quickly as possible. Select your contact from the regions below.

    North
    General queries / Customer Services 0845 521 9248 - OPTION 1
    Broker Development
    Claims (Motor) 0845 521 9248 - OPTION 2
    Claims (Household) 0845 521 9248 - OPTION 3
    EDI 0845 521 9248 - OPTION 4

    Visit the Regional Broker Proposition area

    Scotland and Borders
    General queries / Customer services 0845 521 9083 - OPTION 1
    Broker Development
    Claims (Motor) 0845 521 9083 - OPTION 2
    Claims (Household) 0845 521 9083 - OPTION 3
    EDI 0845 521 9083 - OPTION 4

    Visit the Regional Broker Proposition area

    Midlands
    General queries / Customer services 0845 521 3907 - OPTION 1
    Broker Development
    Claims (Motor) 0845 521 3907 - OPTION 2
    Claims (Household) 0845 521 3907 - OPTION 3
    EDI 0845 521 3907 - OPTION 4

    Visit the Regional Broker Proposition area

    East Anglia
    General queries / Customer Services 0845 450 7911 - OPTION 1
    Broker Development
    Claims (Motor) 0845 450 7911 - OPTION 2
    Claims (Household) 0845 450 7911 - OPTION 3
    EDI 0845 450 7911 - OPTION 4

    Visit the Regional Broker Proposition area

    South West & South Wales
    General queries / Customer Services 0845 450 7913 - OPTION 1
    Broker Development
    Claims (Motor) 0845 450 7913 - OPTION 2
    Claims (Household) 0845 450 7913 - OPTION 3
    EDI 0845 450 7913 - OPTION 4

    Visit the Regional Broker Proposition area

    South East
    General queries / Customer Services 0845 450 7914 - OPTION 1
    Broker development
    Claims (Motor) 0845 450 7914 - OPTION 2
    Claims (Household) 0845 450 7914 - OPTION 3
    EDI 0845 450 7914 - OPTION 4

    Visit the Regional Broker Proposition area

    London
    General queries / Customer Services 0845 450 7927 - OPTION 1
    Broker development
    Claims (Motor) 0845 450 7927 - OPTION 2
    Claims (Household) 0845 450 7927- OPTION 3
    EDI 0845 450 7927 - OPTION 4

    Visit the Regional Broker Proposition area

  • AXA Commercial Lines enquiries

    For all AXA Commercial Lines branch enquiries, please contact one of the branches listed below. For Commercial Lines Claims contacts, please visit our Claims section of the website.

    Birmingham
    Bolton - National Trading Centre
    Motor Trade 0845 602 2675
    Fleet 0845 600 3032
    Non Motor 0845 600 3701
    E-Traded Products 0800 051 8001
    Chris Maguire Branch Manager 01204 815729

    Find out more about our National Trading Centre

    Bristol
    Glasgow
    John Maguire Branch Manager 0141 245 4459 / 07974830653
    Graham McGregor Underwriting Manager 0141 245 4424 / 07986426201
    Angela Smith Sales Manager 0777 5013864
    Lynda Brownlie New Business and Fleet Team Manager 0141 245 4432
    Elaine Hutchison Existing Business Team Manager 0141 245 4451
    Chris Hanson Account Manager 0141 245 4412 / 07833516802
    Andrew Whiteside Account Manager 0141 245 4421 / 07825 421256
    William McAulay Account Manager 0141 245 4086 / 07775015391
    Andrew Yeoman Development Underwriter 0141 245 4427 / 07964509893
    Sharon McGuinn Development Underwriter 0141 245 4022 / 07775013316
    Gary Anderson Senior Fleet Underwriter 0141 245 4429
    Steve Rose Senior Underwriter 0141 245 4414

    Find out more about our Glasgow branch

    Ipswich
    Sean Clark Branch Manager +44 7964 502810
    Rachael Cave Account Manager +44 7775 011520
    Alex Turner Account Manager +44 7964 502323
    Andy Wallace Account Manager +44 7964 509869
    Kristie Brennan Development Underwriter +44 7775 014350
    Lisa Osborne Development Underwriter +44 7974 830390

    Find out more about our Ipswich branch

    Leeds
    London
    Maidstone
    Manchester
    Anne Harrison Branch Manager +44 77 75 012 876

    Find out about our Manchester Branch

    Newcastle
    Alison Anderson ACII FlnstSMM Branch Manager +44 7896 426072
    Susan Ridge Key Account Executive +44 19 12 064 621
    Karin Clark DIP CII Development Underwriter +44 19 12 064 618
    Victoria Parkes CERT CII Underwriter - Existing Business + 44 19 1 206 4620
    Paula Ferguson Fleet Underwriter – Existing Business +44 19 1 206 4619
    Nicola Manning CERT CII Underwriting Assistant +44 91 20 646 18
    Victoria Wilson CERT CII Fleet Underwriter – New Business +44 77750 14841
    Charlotte Ormondroyd Fleet Underwriter – New Business +44 77750 14854
    Gareth Crowther CERT CII Development Underwriter +44 191 2064622

    Find out about our Newcastle Branch

    Reading
    Linda Courtney Branch Manager +44 79 74 830 938

    Find out about our Reading Branch